How do I look after my backdrop?

Our roll up, anti-curl, flexible backdrops are completed with a luxurious matte finish, this allows for our customers to be provided with a reusable, hard wearing product that can be wiped clean with water.

To encourage your backdrop to lie flat once received, we advise unrolling the backdrop and place a small weight, or piece of tape, on each corner.  Within minutes your backdrop will be perfectly flat and ready to use. 

We advise that you store your backdrop away from extreme hot or cold temperatures.  Certain food products with heavy colouring, such as beetroot or turmeric, may have the capacity to stain the backdrop, so we offer our pre-caution.  Similarly, hot pans, or sharp materials should be avoided.  This is a printed product, and whilst durable when looked after, we recommend treating your backdrops with care.

All orders are despatched within 1-2 working days* after payment confirmation. All our orders are then sent via a fully tracked and insured service, providing you with peace of mind, and despatch notifications along every stage of the journey.

*please allow up to 7 working days for dispatch of our largest 120cm x 120cm (4ft x 4ft) backdrop.

UNITED KINGDOM SHIPPING

DPD Next Day - £4.50

Free Shipping (DPD Next Day) on all orders above £75

EUROPEAN UNION SHIPPING - DPD Tracked (5-7 Days) - £15 

SWISS SHIPPING - Tracked (up to 10 Working Days)  - £20 

NORWEGIAN SHIPPING - Tracked (up to 10 Working Days)  - £20

REST OF WORLD SHIPPING - Tracked (up to 10 Working Days)  - £20

*All orders outside the United Kingdom are sent DDU (delivery duty unpaid). 

For more information regarding these fees, we recommend getting in touch with your local customs office.

Should the receiver refuse the package for refusal of custom payment, there will be charges against your refund once returned to our warehouse.